SOS Rio Grande do Sul (Brazil)

How to support and preventive health measures

The state of Rio Grande do Sul is experiencing a serious climate emergency situation, as a result of the heavy rains that have hit the region in recent days. As climate change advances, extreme events become increasingly worse and more frequent.

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In this brief guide we seek to provide information about:

How to support the affected population

Health and Safety Care During Floods

Safety tips for those in affected regions

How to support the affected population

In this moment of emergency, solidarity is essential for those affected to be able to resume their lives. Below is a list of our units that have become a donation collection point for the region.

For our corporate employees, fundraising actions are taking place in São Paulo (SP), Valinhos (SP), São José dos Campos (SP) and Londrina (PR).

Rio de Janeiro

  • Red Balloon – Barra Jardim Oceânico (Franchise): Av. Olegário Maciel, 531 Lojas 114 a118 – Barra da Tijuca, Rio de Janeiro – RJ, 22621-200. [how to get there]
  • Red Balloon – Barra Blue Square (Franchise): Stores 105 and 106 – Av. das Américas, 12600 – block 3 – Barra da Tijuca, Rio de Janeiro – RJ, 22790-702. [how to get there]
  • Red Balloon – Bosque da Barra (Franchise): R. Vilhena de Morais, 199 – Barra da Tijuca, Rio de Janeiro – RJ, 22793-140. [how to get there]
  • Red Balloon – Jacarepaguá (Franchise): Estr. do Pau-Ferro, 743 – Jacarepaguá, Rio de Janeiro – RJ, 22271-021. [how to get there]

Rio Grande do Sul

  • Anhanguera Alvorada: Rua Ary Dias Dhil, 69, Sumaré neighborhood. [how to get there]
    • Collection from Monday to Friday, from 8am to 9:30pm
  • Anhanguera Caxias do Sul: Avenida Alexandre Rizzo, 505, Desvio Rizzo – Room 01. [how to get there]
    • Collection from Monday to Friday, from 9am to 3pm
  • Anhanguera Passo Fundo: Rua Paissandu, 1200 – Room 01, center. [how to get there]
    • Collection from Monday to Friday, from 9am to 8pm
  • Anhanguera Pelotas: Avenida Fernando Osório, 2301, Três Vendas neighborhood. [how to get there]
    • Collection from Monday to Friday, from 9am to 7pm
  • Anhanguera Porto Alegre: Avenida Cavalhada, 4890, Cavalhada neighborhood. [how to get there]
    • Collection from Monday to Friday, from 9am to 6pm
  • Anhanguera Rio Grande: Avenida Rheingantz, 91, Navegantes neighborhood. [how to get there]
    • Collection from Monday to Friday, from 9am to 5pm

In some states, post offices are receiving donations and sending them at no cost to the affected regions. Click here to learn more. (PT-BR)

Good practices for donations:

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Assess whether donated items are properly cleaned and packaged.

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Pay attention to the expiration date! Check if the products have a long consumption period (far from the expiration date).

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Do not donate opened items! Due to transportation and possible lack of storage space, the integrity of the items may be compromised.

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If donating shoes, make sure you put the pairs together (either with ribbons or in bags) to prevent them from getting lost along the way.

Health and Safety Care During Floods

After disasters, it is crucial to be prepared and know how to act to protect your health, such care prevents the emergence of diseases that find a favorable environment for their appearance. Natural disasters involving floods and contact with potentially contaminated water and mud are also times when diseases such as Leptospirosis, Hepatitis A and Diarrheal Diseases can appear. Always be alert for possible symptoms and in case of any discomfort, seek medical support.

  • Via SMS: send the zip code of your location via SMS to number 40199 (Brazil)
  • Via WhatsApp: register by calling +55 (61) 2034-4611, send “Oi” to the automatic answering service and share your location (Brazil)

What should I know about these diseases?


  • Description: Bacterial disease present in the urine of rats, which can enter the human body through cuts in the skin or mucous membranes.
  • Good Practices: Cover cuts with waterproof bandages, avoid walking barefoot and wear waterproof gloves and shoes.
  • Avoid: Contact with or ingestion of water potentially contaminated by floods. If you have had contact, wash your hands with soap and water, avoid contact with contaminated water on your face (mouth, nose and ears).

Hepatitis A:

  • Description: Viral disease transmitted by water or food contaminated by human sewage, with an incubation period of 4 weeks.
  • Good Practices: Maintain adequate hygiene and disinfect objects, countertops and floors. Furthermore, the Hepatitis A vaccine is available in the SUS, and exceptionally in flood situations, the application of the vaccine to adults will be carried out without prior evaluation with the CRIE, maintaining the indications of the National Immunization Program and records in the health systems. current information.
  • Symptoms: Malaise, fever, nausea, jaundice (yellowing of the skin and eyes).

Diarrheal Diseases:

  • Description: Caused by bacteria, viruses and parasites present in contaminated water or food.
  • Best Practices: Stay hydrated.
  • Avoid: Consuming water from unreliable sources or contaminated food.
  • Symptoms: Diarrhea (watery, with mucus or blood), malaise, abdominal pain, nausea, vomiting and fever.

How to take security measures?

During floods:

  • If possible, wear boots or sneakers with the laces adjusted tightly to your feet. Never try to cross flooded areas, only in extreme situations, as there are holes and open drains covered by water;
  • Stay away from water currents, as they occur at great speed and volume, and also carry objects that can cause injuries;
  • Walk close to walls and walls, preferably secured by ropes or being helped by other people. The force of water in sloping places is uncontrollable;
  • If you are caught in a current, float with your belly up and your feet forward to protect your head;
  • Avoid being near downed poles and transmission lines. Electric shock is the second biggest cause of death during floods. Electricity is easily transmitted through flooded areas.

Safety near flooded areas:

  • If it's safe, stay home;
  • Pay attention to weather reports and emergency alerts;
  • Follow instructions from local authorities and use recommended evacuation routes;
  • Avoid traveling to affected regions;
  • If you live in a risk area, leave the area in advance;
  • Separate important documents and pack them in plastic bags;
  • When leaving, turn off the main electricity, water or gas switch;
  • Avoid crossing water by car or on foot;
  • If you are isolated in an unsafe place, call the Fire Department (193);
  • Fill containers with drinking water for use in the event of a supply interruption.

What to do if you are driving during flooding?

  • Do not face water courses with currents, as you and your vehicle could be swept away;
  • If you are surprised by a flood, be aware of the water level by observing other vehicles;
  • If the water level has exceeded the middle of the wheel, turn off the vehicle, get out and, on foot, look for a safe place to stay;
  • If the water level has risen above the level of the door, climb out the car window, climb onto the roof of the vehicle and grab a seat belt to hold on until rescuers arrive;
  • Only continue driving, with extra attention, if the water level is below the level of the wheel.

Find out what precautions to take if you encounter venomous animals during floods:

In flooded areas it is common to find some venomous animals such as spiders, scorpions, snakes and insects. Avoid direct contact, remain calm, slowly move away from the animal and seek professional help.

In case of a bite, seek immediate medical attention by calling 192 and follow the health professional's instructions. Try to visualize the animal's characteristics, this will help the health professional determine the necessary actions, wash the bite site with soap and water, and, if possible, keep the person lying down and at rest until help arrives.
Importantly, do not use a tourniquet or tourniquet, pierce, cut, burn, squeeze or apply suction to the wound site.

Has the water gone down? Here are some important measures that must be adopted to clean the house affected by the flood:

  • Use of gloves, rubber boots or other type of protection for the legs and arms (such as double plastic bags) to avoid skin contact with contaminated water;
  • Dispose of everything that cannot be recovered to the public collection and remove – with a brush, soap and clean water – the mud that remains in the environments, utensils, furniture and other objects in the house;
  • Throw away medicines and foods (fruits, vegetables, meats, grains, milk and dairy products, canned goods) that have come into contact with flood waters, even if they are packaged in plastic or closed, as they may still be contaminated.
  • In the case of household utensils (pots, cups, plates and smooth, washable objects), wash them normally with soap and water. Then, prepare a disinfectant solution by diluting one glass (200ml) of bleach (2.5% sodium hypochlorite) in four glasses of water (800ml). Immerse the washed objects in the solution, leaving them there for at least an hour.
  • Wash floors, walls, benches and yard with soap and water. Then disinfect with bleach (2.5% sodium hypochlorite) in a proportion of 200 ml for a bucket with 20 liters of clean water, leaving it to act for 30 minutes.

Source: Rio Grande do Sul Health Department - for more information see the basic guide by accessing the link: (PT-BR)